ENDORSEMENTS
Why they chose Queensdale
Real insight from those who have been there, from first-time renovators to seasoned investors, our members share the impact of being on the inside. These endorsements reflect the power of good judgement, clear guidance, and timeless results told in the words of those who have trusted Queensdale to guide their journey and our members.
‘An absolute game changer for our project’
“Queensdale has been an absolute game changer for our project — a complete renovation of a mews house in central London. They have an extensive book of trade discounts to use at our disposal, and they're quick and efficient to respond, always willing to add a supplier that we are interested in even if they haven't used them before. Exceptional customer service (particular thanks to Naadu) — we couldn't recommend them more highly, and will absolutely be using them again on future projects.”
Anna,
Classic Member, South Kensington
‘We had no idea how to turn the dream into reality’
“We purchased an old house and wanted to convert it to a new home with the maximum internal area permitted. We had no idea how to turn the dream into reality. Team Queensdale came up with truly advanced ideas and made the entire process enjoyable and not painful as we had initially imagined. The design part came in particularly helpful and we do recommend the project service + design combo. If you have a busy work and family life, it is only possible to manage the build if you have someone like Team Queensdale - a single point of contact, a single point of creativity and responsibility for the great result.”
Yuri,
Signature Member, Battersea
‘Invaluable’
“Fiona was invaluable for our project. The contractors she recommended and then managed provided us with finished work to a very high standard and within schedule. She was fully involved from the early days of architects and planning through to construction and completion. She was available to us not just to advise with planning but also with purchasing ideas and the decor. We are delighted with the final finish on the house.”
Alex & Patrick,
Signature Members, Battersea Town House
‘Trusted Suppliers’
“We were so pleased to have engaged Fiona and Queensdale to undertake a complete refurbishment of our flat in Chelsea. Fiona managed the project from start to finish; brought it in on time and to budget; sourced and co-ordinated her trusted suppliers and specialists to do the work, while being in constant touch with us to let us know how things were progressing and checking we were happy.”
Camilla & Garon,
Signature Members, Oakley Street
‘Seamless’
“Our experience with Queensdale Residential has been outstanding. The service we have received has been of exceptional standard. The entire process from start to finish was seamless, allowing us to sit back and relax, knowing that we were in safe hands. Every small detail of the project was taken into account and dealt with both professionally and promptly. We would highly recommend their services.”
Anjali & Neel,
Signature Members, Sispara Gardens
‘Incredibly strong track record of securing planning permission’
“We have had such positive feedback from clients of ours Fiona has looked after. Easy to get on with, reliable, professional and experienced. She has an incredibly strong track record of securing planning permission against the odds and adding significant value to the properties she redevelops.”
Mayow Short,
Head of Residential, Savills
‘A dream’
“Working with Fiona was a dream. I had a nightmare with planning and neighbours from hell (which is why I brought her on board!) but the actual build was a breeze and everything came in on time and in budget.”
Harriet,
Signature Member, Atherton Street
‘Exceptional’
“We commissioned Queensdale for a rebuild and refurbishment task on a five bedroom, 8-level property overlooking Clapham Common. Their advice and ideas through the planning stage and the experience they brought to the scoping task was exceptional.”
Roslyn,
Nonpareil, London Town House
‘On time and within budget’
“Queensdale helped us with the full refurbishment of our family home. This included a new kitchen, installation of underfloor heating, new flooring, a new bathroom, removal of an internal wall, reconfiguring 2 bedrooms and complete redecoration. We benefitted from their extensive network of contacts and suppliers. We are so happy with the final result, which was delivered to a high standard, on time and within budget. One year on and we have had zero issues with any of the work carried out. Queensdale were a pleasure to work with and we would definitely work with them again on any future projects.”
Kirsty,
Signature Member, Battersea High St
‘Superb contact list’
“Fiona turned a formerly difficult and stressful basement project into a breeze with her excellent knowledge of the industry, fabulous organisational skills and her superb contacts list of trustworthy, reliable professionals. Everything was finished to my satisfaction and she has been brilliant throughout.”
Melanie,
Signature Member, Wakehurst Road
‘Unique understanding’
“Fiona has a unique understanding of the varying challenges involved in a building project. She maintains her sense of humour and perspective throughout which keeps us all sane. I have recommended her and her team to all our friends.”
Charlotte & James, Classic Members, Fulham
‘Incredibly helpful’
“We always ask Fiona and her team at Queensdale to advise when we are looking at a move or undertaking building work. She is incredibly helpful and, because she has done so many of her own houses over the years, she is able to relate to the pressures it puts on a family. Perhaps that is what really makes what she does for her clients so unusual.”
Caroline & Alexander,
London & Hampshire
‘It was a relief to be able to pass the job over fully’
“Queensdale oversaw every aspect of the refurbishment of my flat in Wandsworth from assessing the level of work required and the nature of the (dampness) issues we were encountering to sourcing design and decorating teams, scoping and budgeting the project, purchasing all materials and managing the project end-to-end. It was a relief to be able to pass the job over fully and to see it completed on time and budget while still having regular touch points to input where I desired.”
Roslyn, Nonpareil, Wandsworth Road
‘Like-minded, experienced
& unflapplable’
“I think what we all need when we are renovating houses is someone like-minded, experienced and unflappable to hold our hands. That way the experience is a positive one rather than a completely overwhelming stress from start to finish! Every time we needed something or had an idea, all we had to do was pick up the phone. Fiona was a real pleasure to work with and her ‘little black book’ has saved us a fortune.”
Sophie, Classic Member, Hobury St, Wetherby Gardens & Soudan Road
‘Easy and even fun!’
“Disaster struck on March 1st, 2020 when our family home of 52 years suffered what was in insurance terms, a catastrophic fire. Amazingly, after a year in rented accommodation, and during three lockdowns, we moved back on March 19th, 2021 into a totally renovated house. Thanks to Fiona, already a family friend, and her team of architects, surveyors, builders and suppliers, what could have been a traumatic process was made easy, and even fun at times!”
Sally, Signature Member, Albert Bridge Road
“Feeling extremely daunted to take on and manage a full renovation project on my own, I engaged the services of Queensdale Residential. From our first meeting, Fiona and her team put me at ease. They managed everything from suggesting architects, to the procurement process to find a builder, through the building project itself and the interior design. Queensdale really understood the vision I had for my family home and maintained that vision throughout the project, whilst honouring the budget and challenging timescales we had agreed. What I loved about working with Fiona and the team was that they took on all the intricacies of managing the overall build, freeing up my time to focus on the interior design, furniture and lighting. My family and I are so delighted with our new home and definitely made the right decision in working with Queensdale to create it.”
Emma Thomson,
Signature Member, Loxley Road, Balham
‘Queensdale really understood the vision I had for my family home and maintained that vision throughout the project.’
‘Queensdale repeatedly saved me money through [their] deep knowledge.’
“With a unique house, involving 8 separate party walls, a renovation is always going to be complex. Fiona was prepared to flex the way she worked, delivering services as an adviser rather than a classic Project Manager, acknowledging that clients like to work in different ways and her role is to add value. She navigated critical junctures in a calm and authoritative manner, bringing solutions to the table that other professionals had not considered. She repeatedly saved me money through her deep knowledge. As a single example, she saved £120,000 of CIL (Community Infrastructure Levy) that would have been liable on our basement if she hadn’t intervened. She is truly invaluable and I am excited that she is moving with the times in her new venture, recognising that the dynamics of the London Property market are changing.”
Deepali Agrawal,
Classic Member, Edna Street
‘Queensdale helped us every step of the way.’
“Fiona managed a residential project for us in Battersea which involved a basement, side and loft extension and subsequent full fit out. From start to finish, the project took a year. Fiona helped us every step of the way. Our biggest fear was builders walking out or for our inexperience in planning to leave us exposed. With Fiona's help, this risk was reduced to as close to zero as possible. Some days I would see twenty plus emails from Fiona, who coordinated the necessary parties. I also think we saved money using some of her contacts for the fit out.”
William & Rosie Bowles,
Signature Member, Orbel Street
‘On time and in budget, overall Queensdale delivered an exceptional result for us.’
“Fiona, Jamie and their team did exactly what they promised when they promised it with minimal fuss. The breadth of knowledge and experience of the team and those collaborating with them meant they could tackle all that we needed, and they did so with ease. On time and in budget, overall Queensdale delivered an exceptional result for us.”
Jimmy & Sarah Vakil,
Signature Members, Westbourne Street
‘Where others might see obstacles, they find thoughtful solutions.’
“I could not have asked for a better team than Queensdale to help bring our dream first home to life in Holland Park. From the very beginning Fiona and Perdy have been a constant source of support, expertise and reassurance. Renovating a Grade II listed building comes with many challenges, yet they have made the entire process feel smooth and achievable. They are quick, efficient and highly organised, with a wealth of experience that comes through in every stage of the project. They understand us and our vision, and they are genuinely solution-oriented. They go out of their way and consistently bring smart, creative ideas to resolve challenges. Where others might see obstacles, they find thoughtful solutions. Their knowledge of the right specialists to involve has been invaluable, and their ability to coordinate everyone so effectively has saved time and stress. Thanks to Fiona and Perdy, what could have been an overwhelming renovation has become an exciting journey. I truly could not have done this without them, and I am deeply grateful for their professionalism, creativity and dedication throughout.”
